Regulatory Compliance Framework

Effective Date: 1 January 2026

Data Controller: OrbitVectorForge, registered at 2000, Nationalestraat 18, Antwerpen, Belgium, Belgium. For all data protection inquiries, contact [email protected].

1. Data Collection & Processing

OrbitVectorForge collects and processes personal data exclusively for the purpose of delivering contracted digital infrastructure services. Data categories processed include: contact information (name, email, telephone), project specifications submitted through our contact forms, and billing information required for service invoicing.

Legal basis for processing: Article 6(1)(b) GDPR — processing necessary for the performance of a contract to which the data subject is party, and Article 6(1)(f) GDPR — legitimate interest in maintaining operational communication with prospective clients.

2. Data Retention

Personal data submitted through contact forms is retained for a maximum period of 24 months from the date of last communication. Contract-related data is retained for the duration of the active engagement plus 6 years in compliance with Belgian commercial record-keeping obligations (Article 35 Belgian Accounting Act). Upon expiration of retention periods, data is irreversibly deleted from all production and backup systems.

3. Data Sharing & Third Parties

OrbitVectorForge does not sell, rent, or commercially distribute personal data to third parties. Data may be shared exclusively with: hosting infrastructure providers operating within the European Economic Area (EEA), payment processing services compliant with PCI-DSS standards, and legal authorities upon receipt of valid judicial orders. All third-party processors are bound by Data Processing Agreements (DPAs) ensuring GDPR-compliant handling.

4. International Transfers

Where data transfer outside the EEA is operationally necessary, OrbitVectorForge ensures adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission, or relies on adequacy decisions under Article 45 GDPR. No personal data is transferred to jurisdictions lacking adequate data protection frameworks.

5. Data Subject Rights

Under the General Data Protection Regulation (EU) 2016/679, you hold the following rights regarding your personal data: right of access (Article 15), right to rectification (Article 16), right to erasure (Article 17), right to restriction of processing (Article 18), right to data portability (Article 20), and right to object to processing (Article 21). To exercise any of these rights, submit a written request to [email protected]. Requests are processed within 30 calendar days in accordance with regulatory requirements.

6. Data Security

OrbitVectorForge implements technical and organizational measures aligned with Article 32 GDPR, including: TLS 1.3 encryption for all data in transit, AES-256 encryption for data at rest, role-based access control across all systems, regular security audits, and automated vulnerability scanning of production infrastructure.

7. Supervisory Authority

You have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit) at Rue de la Presse 35, 1000 Brussels, Belgium, if you believe your data protection rights have been infringed.

Effective Date: 1 January 2026

1. Cookie Definitions

Cookies are small text files placed on your device when you access our digital infrastructure. They serve functional purposes essential to site operation and session management. OrbitVectorForge employs a strict minimal-cookie policy in alignment with the ePrivacy Directive (2002/58/EC) and applicable Belgian cookie regulations.

2. Cookies Deployed

Essential Cookies: Session management cookies required for site functionality, including CSRF token validation and session state persistence. These cookies are strictly necessary and do not require consent under Article 5(3) of the ePrivacy Directive.

Preference Cookies: A single localStorage entry storing your cookie consent preference (accepted/declined). This entry persists on your device until manually cleared and is not transmitted to any external server.

OrbitVectorForge does not deploy analytics cookies, advertising cookies, social media tracking cookies, or any third-party tracking mechanisms. No user behavior is monitored, profiled, or sold to data brokers.

3. Consent Management

Upon your first visit, a cookie consent banner is presented allowing you to accept or decline non-essential cookies. Your choice is recorded locally on your device via localStorage. You may revoke or modify your consent at any time by clearing your browser's local storage data or by revisiting the consent interface.

4. Cookie Control

You retain full control over cookie deployment through your browser settings. All major browsers allow you to block or delete cookies. Note that disabling essential cookies may impair site functionality. For instructions on managing cookies in your specific browser, consult your browser's help documentation.

Effective Date: 1 January 2026

1. Refund Eligibility Framework

OrbitVectorForge structures all service engagements around milestone-based delivery. Refund eligibility is evaluated based on the percentage of deliverables completed at the time of cancellation request, the nature of work performed, and the stage within the project lifecycle.

2. Pre-Execution Cancellation

Cancellation requests submitted before any project work has commenced qualify for a full refund of all payments made. Pre-execution is defined as the period between payment receipt and the first documented deliverable or engineering hour logged.

3. In-Progress Cancellation

For services cancelled after work has commenced, OrbitVectorForge provides a prorated refund calculated on the basis of completed versus remaining milestone deliverables. Completed milestones are non-refundable. The refund amount is determined by the ratio of undelivered contract value to total contract value, minus any third-party costs already incurred on the client's behalf (e.g., domain registrations, API subscription fees, hosting deposits).

4. Completed Deliverables

Services that have been fully delivered and accepted by the client are non-refundable. Acceptance is confirmed either through explicit written acknowledgment or through a 14-day review period following delivery, during which the client may raise objections. Silence beyond this period constitutes acceptance.

5. Refund Processing

Approved refunds are processed within 14 business days of approval, returned via the original payment method. Transaction fees charged by payment processors are non-refundable and are deducted from the refund amount.

6. Dispute Resolution

Refund disputes are subject to amicable resolution. If parties cannot reach agreement within 30 days of the initial dispute notification, the matter may be referred to the competent courts of Antwerp, Belgium, in accordance with applicable Belgian commercial law.

Effective Date: 1 January 2026

Registered Entity: OrbitVectorForge, 2000, Nationalestraat 18, Antwerpen, Belgium, Belgium

1. Scope of Agreement

These Terms of Service govern all interactions between OrbitVectorForge ("the Provider") and any individual or entity ("the Client") engaging with the Provider's digital infrastructure services, including but not limited to web development, systems architecture, API engineering, and consulting engagements. Engagement constitutes unconditional acceptance of these terms.

2. Service Delivery & Acceptance

All services are delivered according to the specifications defined in individual Statements of Work (SOWs) or project proposals. Deliverables are subject to a 14-business-day review period following delivery. Client feedback or silence beyond this period constitutes formal acceptance. Material change requests beyond the original SOW scope are subject to separate quotation and approval.

3. Payment Terms

Invoices are issued according to the milestone schedule defined in the applicable SOW. Payment is due within 14 calendar days of invoice date. Late payments incur a statutory interest rate of 8% per annum plus a fixed compensation of €40 in accordance with Belgian commercial late payment legislation (Wet van 2 augustus 2002). The Provider reserves the right to suspend service delivery for invoices overdue beyond 21 days.

4. Intellectual Property

Upon full payment of all applicable invoices, the Client receives a perpetual, non-exclusive, irrevocable license to use all deliverables produced under the engagement. The Provider retains the right to use anonymized technical patterns, architectural decisions, and general methodologies developed during engagements for internal knowledge development. Client-specific proprietary code, data models, and business logic remain exclusively the Client's intellectual property.

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding all proprietary information exchanged during the engagement. This obligation survives the termination of the agreement for a period of 3 years. Confidential information includes but is not limited to: technical architectures, business strategies, pricing structures, client lists, and unpublished codebases.

6. Limitation of Liability

The Provider's total aggregate liability under any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. The Provider shall not be liable for indirect damages, consequential losses, lost profits, or business interruption. This limitation does not apply to liability arising from gross negligence or intentional misconduct.

7. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to: natural disasters, pandemics, government actions, war, cyberattacks on critical infrastructure, or prolonged utility failures. The affected party must notify the other within 48 hours of the force majeure event and make reasonable efforts to resume performance.

8. Governing Law & Jurisdiction

These Terms of Service are governed exclusively by Belgian law. Any disputes arising from or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of Antwerp, Belgium. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

9. Amendments

OrbitVectorForge reserves the right to amend these Terms of Service with 30 days' prior written notice. Continued engagement following the amendment period constitutes acceptance of the revised terms. Material changes affecting existing engagements require explicit client consent.